Who leads the technical team at Advanced Appliance Services?

Our team is led by Daniel Pye, a factory-trained Master Technician with over 30 years of field experience. He is supported by Nicole Pye and Charlie, a retired military professional known for his meticulous attention to detail and service-oriented approach.

What professional certifications does your company hold?

We are proud to be designated as a AAA Service Center by the Professional Service Association (PSA). Additionally, we have earned the Whirlpool Outstanding Customer Satisfaction Award, reflecting our commitment to quality and technical authority.

How do you ensure the safety and reliability of your technicians?

Every member of our team undergoes rigorous criminal background checks and drug screenings. Our technicians are also required to maintain factory and PSA certifications to ensure they are equipped with the latest diagnostic knowledge.

How is your repair pricing determined?

We prioritize operational transparency by using flat-rate, MASPG "Blue Book" pricing. This industry-standard approach ensures you receive an honest, objective quote without hidden fees or guesswork.

What specific areas do you serve in Coastal Georgia?

Our service area extends from the heart of historic Savannah to Richmond Hill, Pooler, Wilmington Island, Tybee Island, and Garden City. We also serve property managers and homeowners in The Landings and Georgetown.

About Us | Advanced Appliance | Richmond Hill, GA

Since our launch over a decade ago in Richmond Hill, Advanced Appliance Services has built a reputation for technical authority and trustworthy service throughout Chatham and Bryan Counties. Our service area stretches from the heart of historic Savannah to the coastal neighborhoods of Wilmington Island, Tybee Island, Garden City, and Pooler. We are proud to be designated as a AAA Service Center by the Professional Service Association (PSA) and to have earned the Whirlpool Outstanding Customer Satisfaction Award, reflecting our unwavering focus on quality and customer care. Every technician on our team—led by Daniel Pye and supported by Nicole Pye and retired military professional Charlie—undergoes rigorous factory and PSA certification, criminal background checks, and drug screening. Our clients trust us to handle everything from high-efficiency refrigerator repairs and oven calibration to advanced electronic diagnostics on Samsung, LG, and Sub-Zero appliances. We are committed to minimizing equipment downtime, protecting your food and property investments, and providing the highest standards of safety and professionalism.

At the core of Advanced Appliance Services is a team of seasoned professionals committed to delivering the highest level of technical expertise and customer service. Daniel Pye, our Lead Master Technician, brings over 30 years of factory training and hands-on experience to every job. Nicole (Niki) Pye ensures every client receives prompt, informed assistance and proactive communication from first call to final follow-up. Charlie, a retired military leader, is known for his meticulous attention to detail and service-oriented approach. Every technician wears a uniform, arrives on time, and is equipped with advanced diagnostic tools and Rossware software for real-time job tracking and transparent quoting. We specialize in servicing all major appliance brands—including technically demanding models other companies avoid. Our clients know they can count on us for honest assessments, straight talk about repair versus replacement, and a warranty-backed guarantee on every job. Whether you’re a homeowner in Richmond Hill or managing properties in Pooler, you receive the same level of certified expertise and friendly, local support.

Who leads the technical team at Advanced Appliance Services?
Our team is led by Daniel Pye, a factory-trained Master Technician with over 30 years of field experience. He is supported by Nicole Pye and Charlie, a retired military professional known for his meticulous attention to detail and service-oriented approach.
What professional certifications does your company hold?
We are proud to be designated as a AAA Service Center by the Professional Service Association (PSA). Additionally, we have earned the Whirlpool Outstanding Customer Satisfaction Award, reflecting our commitment to quality and technical authority.
How do you ensure the safety and reliability of your technicians?
Every member of our team undergoes rigorous criminal background checks and drug screenings. Our technicians are also required to maintain factory and PSA certifications to ensure they are equipped with the latest diagnostic knowledge.
How is your repair pricing determined?
We prioritize operational transparency by using flat-rate, MASPG "Blue Book" pricing. This industry-standard approach ensures you receive an honest, objective quote without hidden fees or guesswork.
What specific areas do you serve in Coastal Georgia?
Our service area extends from the heart of historic Savannah to Richmond Hill, Pooler, Wilmington Island, Tybee Island, and Garden City. We also serve property managers and homeowners in The Landings and Georgetown.